Hi all,
I've avoided responding here as this thread and the requests were all made of Vijay, which means it was now above my head. However, given that the topic is still active and a resolution has not been reached, let me try to address each point separately.
On Moderation - We aren't sure what you want us to do here. When the forum only had 2 mods and things started heating up between both fangroups there were demands to take stricter action. As a response, I added 4 more mods to the forum who were strict and only allowed legitimate discussions to stay. Yes, sometimes they removed a post that was just fun banter between friends or they closed a topic in advance of it becoming a problem. But this was all in response to the requests. Then forum members complained that the moderation was too strict, so the moderators relaxed the moderation a bit. Yet, it seems that people are still not happy. So here's my response - Why don't you tell us how you want us moderating the forum - strict or relaxed? After this, the moderators will do as decided and we will simply point people to this thread who complain. After all, if forum members decide the solution, then you can't blame us for the moderation style.
On Biasedness - There never was any biasedness. Both sides simply think we are biased against them. But have you taken a step back and considered that if both sides are thinking we are against them, then maybe moderation is fair? The moderators have no preferences as to whether it is Abhinav with Akshara or Abhimanyu. Yes, one of the mods has started watching the show to ensure that they understand what is going on in the discussions, but they still have no sides.
On Exclusiveness in Threads - No. Every thread, except ATs, are open to all. We cannot stop people from posting in a thread just because they are from the opposite fangroup or because they have an opposing view. Particularly we cannot stop people from posting in the Abhinav exit thread. Abhinav is a character in a show. Some people like him, some people don't. Both groups of people are allowed to express their views. We are not going to stop them from doing that. If Abhinav was a real person, we would expect that people would maintain a certain level of decorum over that person's death, but as he is a fictional character, we cannot stop people from being happy over his death. We have continued to take action against posts that are mocking fangroups or fans in particular.
On Private Forums - We have been well aware of the private forums and what is going on in them for quite some time, but this is not something that I have access to or can deal with. This is wholly something that Vijay can handle and respond to and I believe his note on page 7 does that well.
Please let me know if I missed anything, but based on everything I've read, I'm sure that I've touched on all the major points. I hope that this resolves any concerns that people may have and that, in the future, issues will be brought to the moderator team in PM. There is a chain of command so if you feel that you want to skip some steps, then that's fine, but PM is non-negotiable. The chain of command: viewbies > moderators > channel moderators > global moderators > Vijay.
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