Privacy Policy

Objective and Scope

India Forums (“we”, “us”, “our”, “India Forums”) values the trust placed in us by data subject (“you”, “your”, “user”, “subscriber”) and therefore, we follow the highest standards of privacy guidelines to protect the information shared by you with us.

This privacy policy describes the usage of information provided or collected by India Forums and/or its subsidiary (ies) and/or affiliate(s) (collectively referred to as the "Company"), which operates various websites/ Mobile applications & other services including but not limited to delivery of information and content via any mobile or internet connected device or otherwise (collectively the "Services"). We follow this privacy policy in accordance with applicable law in the places where we operate. In some cases, we may provide additional data privacy notices specific to certain services or regions. Those terms are to be read in combination with this policy.

https://www.indiaforums.com is a property of Cyberax Media Pvt. Ltd., an Indian Company registered under the Companies Act, 1956 having its corporate office at 505, DLH Park, S.V.Road, Goragaon(West), Mumbai. With a view to offer most enriching and holistic internet experience to its users India Forums offers a vast repository of services. You may read 'About Us' to know more about India Forums.

This Privacy Policy should be read in conjunction and together with the Terms of Use applicable to the India Forums Service that you are using.

What does this privacy policy cover?

The objective of the privacy policy is to inform you regarding the processing of your personal information which is collected during your visit to our website. This policy applies to current and former visitors of the website, users who register on India Forums in connection with use of our services, or whose information India Forums otherwise receives in connection with its services.

I. Collection and Use of Personal Information

Personal information (PI) - means any information relating to an identified or identifiable living person ('data subject' here in referred as you/your'). In particular using a common identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or any other piece of information as per applicable laws and regulations.

The Company respects the privacy of the users of the Services and is committed to reasonably protect it in all respects. The information about the user as collected by the Company is:

A. Information you provide to us

Information Collected at the Time of Subscription

Many of our services require you to register/subscribe for our services on India Forums. When you do, we will ask for personal information, to continue to interact with you and to continue providing you the Services. Information that we collect include, but not limited to -

User Name
Age
E-mail
City

Information Collected at the Time of Registration for a contest on our website/ our page on social media

When you participate in a contest being held on our website or our page on a social media website such as Facebook, we may ask for the following information, not limited to:

User Name
Age
E-mail
Home Address
Gender
Photograph

Information Collected when you use our Mobile Application

When you download our mobile application we collect the below information, but not limited-

Device ID
Device Type

We may also collect payment related data for subscription services, however we do not store any card data in our environment.

II. Processing of personal information

We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with services (For e.g. processing your information by our group companies/affiliates).

If you no longer wish to receive a specific newsletter, follow the "unsubscribe" instructions located near the bottom of each newsletter.
We use information collected from cookies and other technologies, like pixel tags, Google Ads to improve your user experience and the overall quality of our services. When showing you tailored ads, we will not associate an identifier from cookies or similar technologies with sensitive categories, such as those based on race, religion, sexual orientation or health.

III. Third party services

Third parties provide certain services available on India Forums on Cyberax Media Pvt. Ltd.’s behalf. India Forums may provide information, including Personal Information that ‘India Forums collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which India Forums maintains its Web site and mailing lists. India Forums will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on India Forums behalf.

India Forums does not intend to transfer Personal Information without your consent to third parties who are not bound to act on India Forums behalf unless such transfer is required for legal purposes or for providing relevant services. Similarly, it is against ‘India Forums’s policy to sell Personal Information collected online without consent.

When you are in a relationship with India Forums, your personal information may be transferred to European Economic Area (EEA) or outside EEA, for the purposes mentioned in this policy or to their local service providers for support in the pursuance of such purposes. Transfers to EEA or outside EEA are covered by standard data protection laws.

We present information to our advertisers to help them understand our audience and confirm the value of advertising on our website. It is usually in the form of aggregated statistics on traffic to various pages within our site. When you register with India Forums we contact you from time to time about updation of your content to provide the users such features that we believe may benefit you.

We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you

Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications like social media login the information we collect is through those third-party sites linked with our applications is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Please also keep in observance that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of other sites that may collect your personal information. All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use.

India Forums does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad.

IV. Children

To use the Site you agree that you must be the minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall be 16, however if local laws require that you must be older in order for India Forums to lawfully provide the services in the Site to you then that older age shall apply as the applicable minimum age. In all jurisdictions outside the European Union, if you are under the age of 18 or the age of majority in your jurisdiction, you must use India Forums under the supervision of your parent, legal guardian or responsible adult.

V. Information Sharing

We restrict access to your Personal Information to employees who we believe reasonably need to know/or that information in order to fulfil their jobs to provide, operate, develop, or improve our products or services.

India Forums does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

We provide the information to trusted partners who work on behalf of or with ‘Cyberax Media Pvt. Ltd.’ under confidentiality agreements. These companies may use your personal information to help India Forums communicate with you about offers from India Forums and our marketing partners. However, these companies do not have any independent right to share this information.
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ‘India Forums terms of use, or as otherwise required by law.
We transfer information about you if ‘India Forums is acquired by or merged with another company. In this event, ‘India Forums will notify you before information about you is transferred and becomes subject to a different privacy policy.
India Forums works with vendors, partners, advertisers, and other service providers in different industries and categories of business. For more information regarding providers of products or services, please refer the section “Third party services” of this policy.

VI. Retention of personal information

Your personal information processed by India Forums are kept in a form which permits your identification for no longer than is necessary for the purposes for which the personal information are processed in line with legal, regulatory, contractual or statutory obligations as applicable.

At the expiry of such periods, your personal information will be deleted or archived to comply with legal/contractual retention obligations or in accordance with applicable statutory limitation periods.

VII. Monitoring

To the extent permitted by law, India Forums may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations.

VIII. Your Controls and Choices (As applicable under GDPR)

A. Accessing and Rectifying your personal information

When you use the Services Website/application (or any of its sub sites), we make reasonable efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We ask individual users to identify themselves and the information requested to be accessed or corrected before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, requiring disproportionate technical effort, jeopardizing the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. You can make such requests by sending us an e-mail

B. Right to Rectification

You have the right for inaccurate or incomplete data we hold to be updated. You shall have the right to obtain from India Forums without undue delay the rectification of inaccurate personal information concerning you.

C. Data Portability

You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and have the right to transmit to another controller, wherever feasible

D. Data Erasure

We retain your personal information as long as necessary for us to provide services to you or you ask us to not retain your data. If you no longer want us to use your information then you can request that we erase your personal information and close your India Forums Services account. Please note that if you request for the erasure of your personal information;

We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a India Forums Services account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the India Forums Services, even after your account/subscription is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

E. Withdrawing Consent and Restriction of Processing

For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information

F. Right to Object to the Processing

Except in very specific cases where provided by law, you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you.

Such right can be exercised at any time where your personal data is processed for direct marketing purposes.

G. Right to object being subjected to a decision based solely on automated processing, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except in specific cases provided by law.

India Forums shall provide information on action taken on a request pertaining to the rights above without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. India Forums shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for delay.

E. Complaints

If you have any complaints regarding processing of your personal information you may contact our Privacy officer at “[email protected]“. You have the right to complaint about the data processing activities carried out by India Forums before the competent data protection authorities.
“To invoke your data subject rights, please click here”.

IX. Security and Compliance with Laws

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered is securely stored within the Company controlled database. The database is stored on servers secured behind a firewall on the cloud; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. If you know or have reason to believe that your India Forums Services account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.

X. Social media

India Forums operates channels, pages and accounts on some social media sites to inform, assist and engage with you. India Forums monitors and records comments and posts made on these channels about India Forums in order to improve its products and services.

Please note that you must not communicate with India Forums through such social media sites the following information:

Sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ;
Excessive, inappropriate, offensive or insulting information towards individuals.

India Forums is not responsible for any information posted on those sites other than the information posted by its employees on its behalf. India Forums is only responsible for its own use of the personal data received through such sites.

XI. Changes in the Policy

India Forums reserves the right to update, change or modify this policy at any time. The policy shall come to effect from the date of such update, change or modification.

XII. Contact Information

Support

If you require any information or clarification regarding the use of your personal information or this privacy policy or grievances with respect to use of your personal information, please email us at “[email protected]”

Postal Address

Business name: Cyberax Media Pvt. Ltd.

Address: 505, DLH Park, S.V.Road, Goregaon (West),

City: Mumbai

State: Maharashtra

Pin code: 400 062

Country: India

Website URL: https://www.indiaforums.com

XIII. Disclaimer

India Forums shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user's account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise

Any other personal information shared by you which is not asked by India Forums during registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and India Forums will not be liable for breach of such information.