Agreed. Also, its not rigid/discriminatory type of thing that BB showed as his role of brigadier like he openly gelled up with Veer upon hearing that he's from a civilian bg. Plus, he's got a good rapport with his colleagues and doesn't let his emotions get the better of him like you mentioned, creating a filter that doesnt show his true pain.
We need to see how the next 2-3 epis play out to get a sense of where the story is headed😆....I'm mostly happy that they didn't go the cliched route of making Shravan an AYM and the overall story also doesn't seem OTT like it is with most other shows.