Shruti Haasan criticizes IndiGo for a four-hour delay 'you guys really outdid yourself’; Airline responds

Recently Shruti Haasan went to her social media to criticize an airline after her flight was delayed for four hours. The actress stated that the airline provided no information about the delay and left her and other passengers stuck at the airport. She took to her X (formerly known as Twitter) and called out IndiGo for the “chaos.”

Taking to her X, Shruti Haasan criticized IndiGo for failing to notify passengers about the four-hour delay. She wrote, “Hey I’m not one to normally complain but @IndiGo6E you guys really outdid yourself with the chaos today, we’ve been stranded in the airport with no information for the past four hours – maybe figure a better way for your passengers, please? Information, courtesy, and clarity.

In response, IndiGo replied to Haasan’s tweet. The airline stated that the delay was due to the weather conditions in Mumbai. They wrote, “Ms Haasan, we sincerely regret the inconvenience caused by the flight delay. We fully understand how inconvenient extended wait times can be. The delay is due to weather conditions in Mumbai, which is affecting the arrival of the operating aircraft. We hope you understand that these factors are beyond our control, and we assure you that our airport team is doing their utmost to assist customers and ensure their comfort. ~Team IndiGo.”

Professionally, Shruti was recently seen in Salaar: Part 1 – Ceasefire, where she starred alongside Prabhas, Prithviraj Sukumaran, and Jagapathi Babu. She is currently working on Dacoit: A Love Story and Lokesh Kanagaraj’s Coolie, where she will share the screen with Rajinikanth. She will also appear in Salaar: Part 2 – Shouryaanga Parvam.