URG: Problem AGAIN with Updating Profile [Page 3]

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Vijay Bhatter

@vijay

Admin

+ 21

Idea Innovators

Posted: 12 years ago

#11

Sorry for the delay as I am not able to get my Mac to update to the latest version. Will try it tomorrow again.

Regards

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Sonia

@Bobbi.

Sparkler

+ 4

Posted: 12 years ago

#12

Originally posted by: vijay
Sorry for the delay as I am not able to get my Mac to update to the latest version. Will try it tomorrow again.
Regards

Thank you Vijay, much appreciated.

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Vijay Bhatter

@vijay

Admin

+ 21

Idea Innovators

Posted: 12 years ago

#13

Please check the issue again and tell me if its still occurring.

Regards,

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Sonia

@Bobbi.

Sparkler

+ 4

Posted: 12 years ago

#14

Tried again, it's still the same.

This is what it looks like:

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Vijay Bhatter

@vijay

Admin

+ 21

Idea Innovators

Posted: 12 years ago

#15

Originally posted by: Predator.
Tried again, it's still the same.

This is what it looks like:

What are you trying to update on your Profile? Are you trying to leave the email field blank?

Regards

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Sonia

@Bobbi.

Sparkler

+ 4

Posted: 12 years ago

#16

No Vijay, I am trying to update my signature box. However, it does not even let me get there. This is what I do:

1. Open My Dashboard:

2. When I click that superscript edit which is near the Profile tab:

That's exactly when this error turns up:

PS- I have not erased my email ID from here, it happened on it's own. And even if I want to try to add the email ID, it does not let me. The error keeps coming up even after clicking 'ok'.

I hope you're getting this?

Regards.

Edited by Predator. - 12 years ago

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Vijay Bhatter

@vijay

Admin

+ 21

Idea Innovators

Posted: 12 years ago

#17

Originally posted by: Predator.
No Vijay, I am trying to update my signature box. However, it does not even let me get there. This is what I do:

1. Open My Dashboard:

2. When I click that superscript edit which is near the Profile tab:

That's exactly when this error turns up:

PS- I have not erased my email ID from here, it happened on it's own. And even if I want to try to add the email ID, it does not let me. The error keeps coming up even after clicking 'ok'.

I hope you're getting this?

Regards.

At my end I can see your email is registered properly. I tested the same at my end with latest Safari browser and it is working fine.

However what I would suggest is that can you try to update your profile using FireFox or Chrome?

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Sonia

@Bobbi.

Sparkler

+ 4

Posted: 12 years ago

#18

If there's no other option, I will definitely use Chrome.

Thank you for your time and quick assistance on this subject Vijay. Appreciate it.

(topic can be closed as per will)

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Sonia

@Bobbi.

Sparkler

+ 4

Posted: 12 years ago

#19

Hi Vijay,

I've been using Chrome for India-Forums' surfing for about two months now. I don't have a major problem with this, but is there any way that things can work for Safari? I mean, within these months has the technical DT come up with a solution?

Regards.

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Sonia

@Bobbi.

Sparkler

+ 4

Posted: 12 years ago

#20

Push up for this problem since the problem has now started with Google Chrome. I cannot update my profile. Admin, is there any solution to this? Can the technical team please check?

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